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FAQs
Customer Reviews
Raffe Philosophy
Partnership & Press
Shipping, Returns, Refunds
Our Ingredients

FAQs

Can I visit Raffe’s store?
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Raffe is based in Austin, Texas, although it is an ecommerce store with no physical presence to enable for global access. Raffe employees are positioned throughout the continental United States to assist Raffe and its clients.

Who should take Good Multi+ Prebiotic?
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Good Multi + Prebiotic is formulated with key nutrients for children ages 2-14.*

What flavoring and sweeteners are incorporated in Good Multi + Prebiotic?
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Our gummies have a delicious apple flavor that children will appreciate without any added sugar. They are created without stevia or sugar alcohols, are non-GMO, and are sweetened with monk fruit and allulose. Apple peel and other vegan-friendly ingredients like plant extracts, oils, and essences were used to create our flavor.

My child eats well. Do they still need to take a multivitamin?
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Some nutrients may be difficult for children to obtain from diet alone. That's why we designed our vitamins for kids to include vital nutrients to help fill nutritional gaps in the diets of kids. These nutrients aid in the maintenance of appropriate immunological function, brain health, bone health, and calcium absorption.

What types of tests do you conduct?
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When we say we are transparent, we truly mean it. We go above and above. Every batch of our multivitamins is examined for identification, purity, potency, and composition so that we are certain that the vitamins contain exactly what is listed on the label. In order to verify that our products comply with the most recent standards and regulations, we also engage a third-party lab to conduct tests for heavy metals, microorganisms, allergies, and other pollutants.

Customer Reviews

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Raffe Philosophy

What are the Core Values of Raffe?
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Farm to Kids: Organic Plants + Science = Balanced Kids

Partnership & Press

Does Raffe donate to 501c3 organizations?
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Yes. Raffe accepts RFQs annually for review of foundations, programs and organizations for community partnership.

Press and General PR Inquiry
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Contact: RaffeHealthyKids@whitpr.com for a rapid response to booking, broadcast, and general press inquiries.

Do you exchange products for influencer partnership?
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Please visit our “Partnership” page to apply and detail your request.

Do you allow guest writer/bloggers?
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Yes; we do. Please visit our “Send a Message” link to access our contact page to apply and detail your request.

Who should I contact for Public Relations, Statements, Quotes, Broadcasting and Media engagement opportunities?
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Contact: RaffeHealthyKids@whitpr.com for a rapid response to booking, broadcast, and general press inquiries.

How do I gain a sponsored ad from Raffe?
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Please visit our “Send us a message” page to access our Partnership, apply and detail your request.

I'd like to offer a brand collaboration
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Contact: RaffeHealthyKids@whitpr.com for a rapid response to Partnership requests.

Shipping, Returns, Refunds

What is your policy for Shipping?
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Review Our Policies by Clicking Here

What is your policy for Returns?
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Review Our Policies by Clicking Here

Do you cancel orders?
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Yes, as long as the parcel is still located within our warehouse. Otherwise, we are unable to cancel. We also do not cancel orders that has a late arrival due to a courier service.

Why don't you cancel orders that are have left your warehouse?
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We do not have the ability to shut down our logistical operations or that of your courier service in order to discover a single package in a sea of hundreds to thousands of shipments that are all packaged the same.

If we are alerted immediately, where there is enough time to amend the order within the system and before it is routed to our Logistics team and leaves our warehouse. We will do our utmost to assist you in resolving a packaging issue. However, this is not guaranteed and frequently results in non-cancellation and are handled as case-by-case occurrences.

How long does shipping take?
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Depending on location, parcels are typically delivered withing 3-5 days of shipping.

Is Shipping Free?
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Shipping is offered free for all subscriptions.

Our Ingredients

Where are your products manufactured?
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All of our products are manufactured in the U.S. We source all our raw materials from around the world with final manufacturing in the U.S. Our labs are GMP (Good Manufacturing Practices Certified) and are located on the west coast of the United States with the strictest regulations on testing imported materials for supplements are upheld.

Is your manufacturer certified?
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Yes. GMP Certified and FDA Monitored.

In order to fulfill finished product integrity, verification necessitates continual testing and guarantees strict traceability and segregation policies are followed. Each product manufactured for Raffe comes with a Certificate of Analysis with every order. This provides the particular data and test results of each batch of products, guaranteeing that the products were manufactured in compliance with approved requirements.

We carefully consider applicable labeling legislation when selecting ingredients and developing products, ensuring a high degree of health protection for consumers.

Several of our goods have been independently certified to a standard by a third-party inspection and  verification programs, based on preventing GMO and metal contamination by meticulous source material selection, testing, and identity preservation along supply chain.

Are your manufacturers ISO 9001 certified?
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Yes. Our manufacturers process-oriented quality management system (PQM) are designed with common elements and processes. They have ISO 9001 as its basic frame and considers internal policies in addition to national/international standards and regulations.

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Contacts

27OO Louis Henna Blvd. Ste. 1OO Round Rock, TX 78664
Happy@HeyRaffe.com
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© 2O23 Raffe Healthy Kids. All rights reserved. Raffe, Raffe Healthy Kids, and R are trademarks of Raffe Healthy Kids, LLC.

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. The information provided does not constitute medical advice and should not take the place of consulting a physician.